At Zeeva Kart, we're committed to delivering your order safely and as quickly as possible. Please read our shipping policy below for information about processing times, delivery estimates, and shipping procedures.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you'll receive a confirmation email with your shipping details (where applicable).

Shipping Time

Estimated delivery times may vary depending on your location.

Pakistan: 3–7 business days
International Orders: 7–21 business days (depending on the destination country)

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

From time to time, Zeeva Kart may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been dispatched, tracking information will be provided whenever available, allowing you to monitor the status of your shipment.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

Zeeva Kart is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Shipments

While we work with trusted courier partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact us, and we'll be happy to assist you in tracking your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of receiving your package.

Include:

Your order number
Photos of the damaged packaging and product
A brief description of the issue

Our team will review your request and work toward a suitable resolution.

International Shipping

International customers are responsible for any applicable customs duties, import taxes, or additional fees charged by their country's customs authorities.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.